Frequently Asked Questions
Tickets & Passes
How do I buy tickets for the Tucson Jazz Festival?
Tickets for individual festival performances are sold directly through the specific venue box office or ticketing partner hosting that artist (such as Fox Tucson Theatre, Rialto Theatre, or Centennial Hall). To buy tickets, browse our Lineup page, select your performance, and click the direct link to purchase through the official hosting venue.
Can I buy a festival pass for all events or pay a one-time fee?
The Tucson Jazz Festival does not sell a standard general admission all-access pass; individual tickets must be purchased per show across downtown venues. However, our VIP Packages allow you to pay a single fee for multiple events with concierge benefits.
What are the benefits of a Tucson Jazz Festival Membership and how do I join?
TJF Memberships, at all different levels, include a long list of member benefits. One of the premiere benefits is advanced pre-sale access before tickets open to the general public. Memberships also include discounts on TJF merchandise, and other ticketed events in and out of the festival. You can join directly via our website’s Membership page.
Is there a VIP membership or package?
Yes! We offer several special VIP packages available annually via our website.
Is there another way to purchase tickets without using Ticketmaster?
Some partner venues have contracts requiring Ticketmaster, which is outside our control. However, purchasing a VIP package provides concierge service and avoids standard Ticketmaster ticketing fees.
Is there a phone number to call to purchase tickets?
We recommend contacting the specific box office hosting the show. For additional questions or assistance, contact TJF directly at info@tucsonjazzfestival.org or call 520-762-6260.
Are student discounts available?
Yes, most Tucson Jazz Festival shows offer student discounts when applicable during ticket selection.
Can I resell or refund my tickets if I cannot attend?
There are no refunds on tickets. However, once purchased, tickets are yours to transfer, give away, or resell as you wish.
Do you sell gift cards or certificates?
No, at this time we do not offer gift cards or certificates.
Venues, Seating & Logistics
Do you have a festival app?
Yes, we have a festival app available on iPhone and Android. Search “Tucson Jazz Festival” in your app store.
Where are festival venues located?
Performances take place at various premier venues across Tucson, Arizona. Please check your ticket confirmation for exact addresses and guidelines.
Where can I park?
There are multiple parking garages and street parking options near downtown venues. We recommend checking the City of Tucson parking guide, or venue recommendations for locations and rates.
Is seating reserved, standing, or first-come, first-served?
Seating varies by venue. Most ticketed shows feature reserved seating. Preferential seating is available for general admission shows through our VIP membership program.
Where can I find seating maps?
Seating maps are available directly on each venue’s official ticketing page for that concert.
Do we need to bring our own chairs?
No, seating is provided at all indoor and staged events.
Festival Information & Experience
Are there age restrictions?
No, the festival is open to all ages. However, an adult chaperone must accompany underage participants to Century Room activities.
Is the festival pet-friendly?
Much of the outdoor Downtown Jazz Fiesta takes place in public spaces where leashed pets are welcome. Individual indoor venues set their own pet policies.
Are there free outdoor concerts?
Yes! Our annual Downtown Jazz Fiesta held on MLK Day is completely free, open to the public outdoors, and requires no tickets. Also, our restaurant partner program, TOPAZZ, offers countless free performances during the festival.
Are there matinee concerts?
Yes, matinee shows are offered on the weekends during the festival.
Is there dancing?
Absolutely! When you feel the urge to dance, we encourage you to dance.
Where can I buy festival merchandise (t-shirts)?
Merchandise is available starting on the first day of the festival, with the widest selection available at the Downtown Jazz Fiesta on MLK Day.
Is there a printable festival schedule?
Yes, a printable schedule is published on our website at least one month prior to the festival, but the best way to see the full schedule is to use the Tucson Jazz Festival App
What non-music festival activities are available?
We offer programs like TOPAZZ, which partners with local restaurants to offer special dining and live music experiences during the festival week.
For any additional information requests, please email info@tucsonjazzfestival.org or call 520-762-6260.
Get Involved & Contact
How can vendors apply?
Submit your vendor application or inquiry through our Contact page.
How can volunteers sign up?
Visit our Volunteer & Ambassador page at https://tucsonjazzfestival.org/volunteerambassadors.
How can I become a sponsor or advertiser?
Visit our Sponsor/Partner page or send an inquiry through our Contact page.
How can I make a donation?
Click the “DONATE” button at the top corner of our homepage or reach out via our contact channels.
Do you offer media passes or press contacts?
Yes, media passes and press inquiries can be requested through our Contact page.
How can I join the email list?
Subscribe directly on our website or email info@tucsonjazzfestival.org.
How can I submit feedback or suggestions?
We distribute an attendee survey at the conclusion of every festival where you can share feedback and suggestions.
For any additional information requests, please email info@tucsonjazzfestival.org or call 520-762-6260.
Our mission is to influence the discovery and celebration of live jazz performance and music education through community engagement anchored by a world-class jazz festival in greater Tucson.
Office Address:
64 E. Broadway Blvd, Tucson AZ 85701
Mailing Address:
64 E Broadway Blvd, Tucson AZ 85701
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